When we say we’re dedicated to our customers’ success, we mean it—and our actions prove it. From start to finish, Womack is committed to working alongside our customers to help them make the most of their motion control solutions. We’re there to support them when things go right and we’re there to find a solution if things go wrong.
Our Performance Guarantee is simple: we agree to engineering and design requirements based on your application needs. If the products and solutions Womack provides don’t align with those specifications, we will provide a redesigned solution (at our cost) or issue a full refund.
As an honest partner to each of our customers, Womack is first on the scene any time something goes wrong. This is unique in our industry. No other motion control solutions provider offers this sort of safety net. Even if the issue is not related to a Womack product, our service and repair team is available to help fix just about any product you have.
How does Womack’s performance guarantee benefit our customers?
Reliability:
We’re confident in the quality and reliability of our products and solutions; so much so, we’re willing to offer complete security to each of our customers. That’s an unmatched level of quality assurance. You don’t want to start from square one, and neither do we. While it’s unlikely that things will go wrong, we want our customers to rest assured that if they do, Womack has their back.
Risk Mitigation:
Purchasing products and/or systems is no small task. We know how costly it can be when our customers’ systems don’t function properly, which is why we invest substantial time, money and effort into selecting the proper products for their applications. That way, our customers know their systems will run properly. What better way to put confidence in motion than partnering with a provider that backs their products and keeps their promises?
Return On Investment:
When you work with Womack, you’re working with a partner that has your bottom line in mind. We’re committed to your satisfaction, which means we’re committed to your success—and we’ll go above and beyond to make sure you reach your goals. Our team will go to any length necessary to ensure you receive the right product and/or system the first time, and if that doesn’t work, we’ll do it again and again. We don’t stop there; we’re also committed to ensuring our customers use their resources wisely, showing them where to spend vs. save while still prioritizing top-notch performance.
We offer the Womack Performance Guarantee to every single one of our customers. Just as much as Womack keeps you in motion, you keep Womack in motion. Let’s begin a partnership today!